Whirlpool Freezer Works But Fridge Doesn’t Cooling

Opening your fridge and finding it warm while the freezer still works can be both strange and annoying. I’ve had this happen before juice feels warm, cheese gets soft, and leftovers go bad, while the freezer stays frozen solid. If your Whirlpool fridge is not cooling but the freezer is, don’t worry.

This is a problem many people face, and the good news is you can often fix it without needing a repairman. In this guide, I’ll share why this happens, how to troubleshoot, and when it’s time to call for professional help.

How a Whirlpool Freezer Works (and Why the Fridge Depends on It)

Have you ever wondered how the freezer keeps things cold while the fridge stays warm? Here’s how it works: the freezer generates cold air using evaporator coils and a fan. This cold air then travels from the freezer into the fridge through air vents and dampers.

The process is like a little cool breeze that moves from the freezer into your fridge, keeping everything fresh.

But when something goes wrong in that system, the freezer stays chilly, but the fridge warms up. Maybe the air vent is blocked, or the fan isn’t working properly.

In those cases, the cold air can’t make its way into the fridge, leaving your food warm while the freezer stays frozen. This is one of the most common reasons why a Whirlpool freezer might still be working, but the fridge isn’t cooling properly.

Common Whirlpool Freezer & Fridge Issues

If your Whirlpool freezer is working, but your fridge isn’t cooling properly, there are a few common reasons this happens. Let’s break them down.

why is my whirlpool fridge not cooling but freezer works

Whirlpool Freezer Works but Refrigerator Doesn’t Cool

This is one of the most common issues. Sometimes, the vents that allow cold air from the freezer to flow into the fridge get blocked. Another culprit could be a broken evaporator fan that isn’t pushing cold air through. It could also be a faulty damper control, which is the part that regulates airflow. If this happens, the freezer stays cold, but the fridge doesn’t.

Whirlpool Freezer Works but Fridge Is Warm

If the fridge isn’t cooling but the freezer works, the problem might lie in the condenser coils. Over time, dust and dirt build up, causing the fridge to work harder than it should. Sometimes, the temperature settings might be wrong, or the thermostat could be faulty. Any of these could prevent the fridge from staying cool while the freezer remains fine.

Whirlpool Ice Maker or Lights Not Working

Have you noticed your ice maker or lights not working? It could be a simple issue like the bottom freezer ice maker not turning on, or the freezer light bulb might be burnt out. If the fridge light isn’t working either, check the bulb or socket. These small issues can make your appliance seem like it’s not functioning properly, but they’re usually quick fixes.

Whirlpool Freezer Not Cooling or Stopped Working

If both the freezer and the fridge fail to cool, the problem could be more serious. It might be a compressor issue, a refrigerant leak, or even a control board failure. These issues are more complex and may require professional help. If you find that your Whirlpool freezer is not cooling at all, don’t wait too long to check things out.

How to Troubleshoot (Step-by-Step)

When your Whirlpool freezer works but the fridge doesn’t cool, there are a few simple things you can try before calling a technician. Let’s break it down step-by-step.

Check Temperature Settings

Sometimes, the issue is as simple as the fridge settings. If your fridge is too warm, the temperature controls may be off. Start by resetting the temperature to the recommended levels. If the fridge is still not cooling properly after adjusting, it might point to a deeper issue. But don’t worry, often a quick reset of the controls can make a big difference.

Clean the Condenser Coils

Condenser coils play a major role in your fridge’s cooling system. Over time, dust and dirt can accumulate, making the fridge work harder to maintain a cool temperature. To avoid this, regularly clean the coils with a vacuum and a crevice tool. Cleaning the coils can improve efficiency and keep your fridge running smoothly, potentially solving the issue without the need for repairs.

whirlpool freezer troubleshooting

Inspect Evaporator Fan & Coils

The evaporator fan is responsible for circulating cold air from the freezer into the fridge. If this fan fails, your fridge won’t cool as it should. Check to see if the fan is running, and look for any ice buildup around the evaporator coils, which can block the flow of cold air. Fixing or replacing the fan can often resolve this cooling problem.

Test Door Seals & Airflow

If cold air is leaking or blocked, it could cause cooling issues in your fridge. Start by inspecting the door seals for any cracks or wear, as a damaged seal can let cold air escape. Also, check the air vents inside the fridge. Blocked vents prevent the cold air from circulating properly, which can leave your fridge warmer than it should be. Keep everything clear for proper airflow.

Resetting Your Whirlpool Refrigerator

Sometimes, a simple reset can fix a Whirlpool fridge that’s not cooling properly. Unplug the fridge for about 5 minutes to reset the system. If your model has a reset button, use that as well. After plugging it back in, check to see if the fridge starts cooling again. A quick reset can resolve many common issues, giving you an easy solution before considering professional help.

When to Call a Technician

If your Whirlpool freezer isn’t cooling and your fridge isn’t either, it might be time to call a technician. Some issues are too tricky to fix on your own, like a broken compressor, a refrigerant leak, or a control board failure. These problems need expert help.

A compressor that isn’t running could stop both your fridge and freezer from cooling. A refrigerant leak will also cause cooling issues. If the control board is broken, it can stop the fridge from working altogether.

If you’ve checked everything and still have no luck, it’s best to call a professional. They can quickly figure out what’s wrong and fix it for you.

Preventive Maintenance Tips

To keep your Whirlpool fridge and freezer working smoothly, regular maintenance is key. I’ve learned the hard way that small issues can turn into big problems if they’re left unchecked. Here are a few tips that can help you avoid those frustrating breakdowns.

Clean Coils Every 6 Months

Condenser coils play a big part in keeping your fridge cool. Over time, dust and dirt build up on them, making your fridge work harder. To keep it running efficiently, clean the coils every six months. A vacuum with a crevice tool works wonders. Trust me, it’s an easy job that can save you a lot of trouble.

Don’t Overload the Freezer or Fridge

It might seem tempting to stuff your fridge and freezer to the brim, but overloading them can block airflow and cause cooling issues. Keep it organized, and don’t pack it too tightly. Proper airflow is essential for everything to stay cold, and this simple tip can help prevent future cooling problems.

Check Door Seals Often

You wouldn’t think that the door seals are a big deal, but they are. Over time, seals can wear out or crack, letting cold air escape and warm air sneak in. I’ve noticed that even a small crack can mess with the fridge’s performance. So, check your door seals regularly, and replace them if they’re damaged.

Keep Air Vents Clear

The air vents in your fridge and freezer are crucial for circulating cold air. If they get blocked, it can stop the air from flowing properly and leave your food warm. Keep the vents clear of obstructions, and make sure nothing is blocking the airflow. It’s a simple habit that can go a long way in preventing cooling issues.

freezer works but not fridge whirlpool

Personal Note: A while back, I had a Whirlpool refrigerator that was keeping my freezer cold but leaving the fridge warm. It was frustrating. I opened the fridge, and the milk was warm, but the frozen food was fine. I thought I might need to call a technician, but I decided to try a quick fix first.

I learned that dirty condenser coils could cause this issue. I cleaned them with a vacuum and crevice tool. Within 24 hours, the fridge was cooling again. I saved money by fixing it myself.

FAQs

Why is my Whirlpool fridge not cooling but the freezer works?
This one’s super common. Usually, it’s because the cold air from the freezer isn’t making it into the fridge. Maybe a vent is blocked, or the evaporator fan isn’t spinning like it should. I had this happen once my fridge was warm, the freezer rock solid. A quick check showed some ice had blocked the vents, and after a short defrost, everything was back to normal.

Why is my Whirlpool freezer light not working?
Most of the time, it’s nothing dramatic. Often, the bulb is just burnt out, or the socket has a little corrosion. I had a freezer where the light went out, and I spent hours worrying before realizing it was just the bulb. Replacing it was done in 30 seconds, and problem solved.

How do I fix a Whirlpool ice maker not working in the bottom freezer?
First, check the water line. Sometimes it gets kinked or clogged, which stops ice from forming. If that’s all clear, try resetting the ice maker. There’s usually a small button or lever. I’ve done this multiple times, and it’s crazy how often this little reset saves you a repair call.

My Whirlpool freezer is working but the refrigerator is warm – what now?
Start with the basics: clean the condenser coils and make sure nothing is blocking the vents inside the fridge. A lot of people skip this, but dust buildup or stuffed shelves can totally mess with airflow. Once I cleaned the coils on my fridge, it started cooling like new. Small maintenance can make a big difference.

Conclusion

At the end of the day, if your Whirlpool freezer works but the fridge doesn’t, the issue usually comes down to airflow, dirty coils, or a stubborn fan. In simple terms: the freezer makes the cold air, but if it can’t move into the fridge, things get warm. That’s why cleaning coils, checking vents, or giving your fridge a quick reset often solves the problem.

If you’ve tried the simple fixes and it’s still not cooling, don’t beat yourself up, it might be time for a professional. Compressors, control boards, or refrigerant leaks are jobs best left to the experts. But before you call for help, always give the easy steps a try.

So here’s my advice: if your Whirlpool refrigerator freezer works but the fridge doesn’t, start small. Clean, reset, check airflow. These little steps could save you both money and stress—just like they did for me.

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